There are over 100,000 businesses that are operating in the HVAC industry in the US. With this vast number, it’s hard to find a reputable HVAC contractor that can provide you with an honest quote and skillful services. If you’re looking into hiring a contractor, here are a list of questions that you should be asking:
Do you have a license?
This is the most essential information to have and should be the first question that you should ask the contractor. Practically all the states require an HVAC contractor to have some form of licensing. If they say that they have a license, make sure to check it with the state board by using their license number.
Do you have insurance?
It’s important to ask if the HVAC Company has both a Worker’s Compensation and a liability insurance.
What is their Business address?
A lot of contractors will work from their home, but a legitimate business will have an address. Make sure to ask the contractor for a business address. If they do, they are most likely to have a license, insurance, and experience.
How long have they been around?
It’s vital to ask how long they have been in this industry. The longer that they have been in the industry, the more experienced they have. That means, they are reliable, trustworthy, and knowledgeable.
Do they have past customer referrals?
A legitimate contractor will have a list of reference. It’s essential to have a chat with their past customer, so you get an insight into how the contractor operates. Keep in mind that it’s a red flag if the contractor does not have any reviews or references from past customers.
How do refunds, warranties, and guarantee process work?
The best air conditioning company will follow through with the warranty term. If not, they will provide you with a new written contract. A legitimate company will explain the refund process thoroughly. Usually, they don’t offer any money back guarantee if the repair does not last. However, a repeatable company will go above and beyond to find a strategy and solution that will benefit you.
Will you make my unit more energy efficient?
An experienced and skillful HVAC contractor will be able to find a solution to make your AC unit more energy efficient.
Will they use my ductwork?
It can be very suspicious if an HVAC tells you that the entire unit needs to be replaced. If this is the case, ask them about the ductwork, and how it’s ventilating. If they aren’t able to give you a logical explanation, then it’s best to get a second opinion.
What is the payment policy?
Don’t forget to ask the contractor if they want full payment upfront or if they prefer a scheduled payment. This will give you an idea of how much time that you will get to prepare for the bills.
How long will the job take?
You want to make sure that their timeline fits with your schedule and will not interfere with any of your plans. This is to prevent a hole in the wall that can affect your daily living.
Before hiring an HVAC contractor, make sure you ask all 10 of these questions so you won’t be surprised at the end. A legitimate contractor will be able to give you all the answer that you need.